Housing Repairs Satisfaction Survey 2017-18

Closes 31 Mar 2018

Opened 1 Nov 2017


We want to know how satisfied our tenants are with their repairs service.

If you have recently had a repair carried out, then please tell us what you think.  We may contact you further to discuss this if you tell us there has been a problem. 

Why We Are Consulting

We are consulting to find out more about our tenants opinions about repairs we have carried out, and how satisfied they have been with these.

This will allow us to report on levels of customer satisfaction with repairs, and take further action when needed to make improvements to the service.

We report our tenants satisfaction with the repairs service annually as part of the Scottish Social Housing Charter.


  • All Areas


  • Local Government


  • Council homes
  • Housing support