Communications and Participation Survey 2018

Closed 26 Sep 2018

Opened 15 Aug 2018

Feedback updated 16 Sep 2019

We asked

We asked how you want to receive news and information from the Council and how you want to have your say in Council decision making. 

You said

  • 25% of respondents have taken part in Council community enaggement. 
  • 87% said that their preferred method of community engagement is through online questionnaires. 
  • 54% said they want to be involved in the co-design of Council services.
  • 47% said  that they do not know how to get involved in community engagement activities.
  • 42% said that they believe community engagement has no impact on decisions made at the Council. 

We did

  • We used your contributions to develop our Strategy for Community Engagement 2019-2024.
  • We relaunched our People's Panel. The People’s Panel is made up of local people who have volunteered to respond to a range of online questionnaires throughout the year. The questionnaires provide us with feedback on Council services, as well as information about the needs of local communities and other issues. This information helps us improve our services and make sure we are meeting the needs of local communities. Sign up here. 
  • We will provide more opportunities for communities to collaborate with us to design Council services.
  • We will promote opportunities to have your say using the digital channels of communication you told us you prefer:
    • Falkirk Council Website;
    • Email;
    • Facebook;
    • Twitter
  • We will publish the results and outcomes of community enagement online at
  • We will involve communities in making decisions on how local money is allocated and spent. At least 1% of our budget will be spent by communities using Participatory Budgeting. 

Results updated 28 May 2019

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We regularly communicate with local people about Council news and updates and we regularly ask people for their views on how we can provide better services. We want to make sure that we are doing this well. This short survey gives you the opportunity to tell us how you want to hear from us and how we can make it easier for you to have your say on the issues that matter to you. We will use the results of the survey to improve how we communicate with you and involve you in decision making.

For further information on how the information you provide will be used, please read our privacy notice

Clicking on the "agree" button below indicates that:

  • you have read the privacy notice
  • you agree to take part


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